Dr. Tony Alessandra interviews Bert Decker
Featuring Dr. Tony Alessandra, PhD, CSP, CPAE
Length: 28 minutes
Discusses concepts about communicating effectively from his book You’ve Got to Be Believed to be Heard
• To communicate effectively with anyone, the first crucial step is to ‘connect’ with them. What does that mean and how does one do it?
• The aspects of your voice that affect how your message is being sent and perceived, such as your voice intonation…and how you can control it
• Visual aspects that affect your ability to communicate…something as simple as a smile has a profound impact
• Understand the path your communications take through your brain before they reach your listener (your ‘emotional’ brain)
• Learn how to project confidence
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