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Frontline Service - Module 1: Why Service/What Is It?

Featuring Rick Tate

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Length: 30 minutes

Frontline Service® is a best selling service improvement program with a proven track record of helping people create competitive advantages with superior service.  In this video seminar Rick Tate, co-author of Legendary Service and Leadership and the Customer Revolution, gives you a unique and valuable understanding of why service plays such a crucial role in today’s competitive marketplace.   ... Read More


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Innovative Thinking