Related Videos

preview

Frontline Service - Module 4: The Customers Perception Counts

preview

So Help Me - Employee Edition

preview

You've Got Customers!

preview

Frontline Service - Module 1: Why Service/What Is It?

preview

Frontline Service - Module 2: Service is Inside Out

Video Help/FAQ Send to a Friend

The Four Styles

No Reviews - Be the first

Length: 21 minutes

Do you want to be a better communicator? You're not alone if you've ever had a tough time getting through to someoneOne of the biggest problems in business today is getting along with and communicating with othersAnd it's one of the top reasons why most people are limited in their relationships and limited in their ability to communicate well on or off the job Scientific research shows that people communicate, think, and behave differentlyBut, when large numbers of people were analyzed research has shown that they generally fall into four categories called behavior or communication styles: Supportives, Emotives, Reflectives, and Directives.


Produced By:

Learning Communications