Dr. Tony Alessandra interviews Carol Sapin Gold
Featuring Dr. Tony Alessandra, PhD, CSP, CPAE
Length: 28 minutes
Concepts from her book Solid Gold Customer Relationships
• Why it’s OK to break the personal rules of communication to create more successful business relationships
• Where the communication ‘land mines’ are and how to avoid them
• In terms of your way of thinking, are you an ‘explorer’ or a ‘searcher’ and how does it affect your approach to relationships?
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