Telephone Skills
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The Multicultural Customer
What is courteous in one culture, may be discourteous in another. Satisfy the different expectations of ALL your customers. More
20 minutes
- $5.95 to watch now
- $59.50 to watch as a group
Telephone Skills
Learn service skills, listening skills, and telephone skills to help create customers for life. More
27 minutes
- $8.95 to watch now
- $89.50 to watch as a group
The Basics - The ABC's of Service on the Phone
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16 minutes
- $4.95 to watch now
- $29.95 to watch as a group
Getting Appointments: The Telephone as Sales Tool
How would you like to have your own personal 24/7 sales trainer? Now you can, with this must-have, self-paced ?Earning? Skills System. More
39 minutes
- $1.75 to watch now
- $17.50 to watch as a group
Make the Connection
Improving phone skills can save you time, make you more money - and help you build valuable relationships. More
22 minutes
- $1.49 to watch now
- $14.90 to watch as a group
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